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Would you like to book a lesson, simply fill in our booking form and we will get back to you to confirm a date.

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Topclass driving school Gillingham, driving lessons in Gillingham, Medway, and most of Kent

Terms and Conditions

Your instructor

Your instructor is an independent self-employed franchisee of Topclass Driving School.

Lessons

You must hold a current, valid driving licence, provisional, full or international and produce it on your first driving lesson. You must be fit to drive with regard to legal and medical requirements.

The contract for driving tuition is solely between You and Your Instructor. You and Your Instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons. All driving lessons booked with him/her constitute an agreement between the instructor and the pupil. Where Topclass makes bookings with, or supplies any information or documentation to You, or receives any payments for Your lessons, they act as the agent of Your Instructor. Please note all driving schools in the UK (e.g. AA and BSM ) operate in this way with self employed Driving instructors Topclass will not be held responsible for any disputes or refunds.

A suitable car will be provided for training, which is insured, taxed and has a valid MOT certificate (if required). The vehicle will be fitted with dual controls for your safety and regularly serviced to the manufacturers servicing schedule.

Smoking is NOT ALLOWED within the training vehicle, although if required you can take a break and smoke outside the vehicle.

We accept no responsibility for any property left in the training vehicle.

Payments and lesson bookings

You must pay for Driving lessons in advance by using one of the following methods: payment by credit or debit card by calling Topclass Driving School on 0333 772 0393 payment by cash, cheque or credit/debit card direct to Your Instructor. (Any cheques must be made payable to Your Instructor. Your instructor will confirm whether or not they are able to take payments via credit or debit card.)

Topclass Driving School has no responsibility or liability to You for payments made by other means, and further if you do pay Your Instructor directly by cash, cheque or card payment, You should obtain a receipt. Topclass Driving School accepts no responsibility for any payments made direct to Instructors and will not be responsible for any monies or refunds owed to you by your instructor.

Intensive courses

25% of the total course cost is required as a booking fee and is non refundable. The balance is due 2 weeks prior to the course start date. Should a client require a formal invoice please request this on booking. No other refund of monies paid will be given unless 10 clear working days notice has been given. Any cheques returned to us unpaid will result in a £10 charge per cheque which the Company is charged by its bank. Payments made by credit card will also accrue a 3% administration charge. We accept all major credit Debit cards.

Driving Lessons Paid By phone

Following receipt of a fully paid order for driving lessons, an instructor will contact you within 24 hours to arrange your driving lessons, unless you are already taking lessons with us. In this case the lessons will be credited to your account. We accept all major credit/debit cards.

Refunds

If you are entitled to a refund, any lessons that have already taken place will be charged, at the standard rate of £25.00 manual / £27.00 auto per hour. A refund cheque will be sent to you for the difference less a £10.00 admin fee - within 1 - 4 working days

Gift Vouchers

After purchasing Gift vouchers by telephone, you will receive vouchers entitling the holder to driving lessons with a Topclass driving instructor. All vouchers have an expiry date of at least 3 months from the time of purchase so to ensure the availability of an instructor in your area. Lessons must commence before the expiry date and be completed within 6 months of purchase date. No refunds will be given after this period.

Once you are ready to book your first lesson, please telephone our Freephone number and we will arrange for an instructor to contact you. Your Lessons can be taken by the hour, 1 1/2 hours or 2 hours at a time. Please allow 1-4 working days for delivery of gift vouchers by post or we can deliver them to you if needed sooner.

Offers

Block bookings must be paid for in advance to receive the discount.

Only one Special Offer will be granted per pupil.

Free lesson offers pupils must book a 2 hour lesson. The first hour is FREE the second hour must be paid for. Usual lesson rates will apply.

Referral scheme - for any referrals you make to Topclass driving school you will receive 1 hour of free tuition once the referral has taken and paid for 2 hours of driving tuition. You can refer any number of friends or family members.

Cancellations

If You wish to cancel a lesson a minimum of 48 hours prior notice must be given. Cancellations must be made directly between You and Your Instructor. If you do not give at least 48 hours notice of cancellation, Your Instructor will be entitled to charge for the lesson(s) concerned. The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit to drive due to the effects of alcohol, drugs or any other condition that would cause his/her driving to be illegal. In such circumstances the lesson fee will be payable. Your instructor reserves the right to postpone lessons in certain circumstances i.e. dangerous weather conditions, mechanical breakdown or illness.

The instructor reserves the right to withdraw the car for test without notice should the pupil prove not to be of test standard. your instructor will make every effort to ensure that the vehicle supplied for test is road worthy and complies with all legal requirements he/she cannot be held responsible for any vehicle failure that occurs before or during the test and is not liable for consequential loss. Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. These cancellations are beyond the control of your instructor and therefore the lesson fee and 'use of car' fee for the test period will be charged. Your instructor will advise you about claiming compensation from the DSA.

By entering into driving lessons with Topclass driving school you are agreeing to the above terms and conditions.

Topclass Terms and Conditions are stated to avoid misunderstanding and do not affect your statutory rights as a consumer.

Facebook Competition Terms and Conditions

All entrants must be 17 years or older and hold a valid UK provisional driving licence or a suitable foreign driving licence. The promotion starts on Friday 5th October and will run until Saturday 28th December 2013, or an earlier date announced by the promoter.

The Topclass Prize draws will take place once a month on the last Friday of each month provided the Topclass Driving School Facebook page has accrued at least 100 "likes" or in the case of Twitter 100 followers since the last price draw.

All winners will be drawn at random from those participants who have "liked" The Topclass Driving School Facebook page since the promotion start date .Or have followed us via Twitter. Winners will be notified via their Facebook or Twitter accounts within 48 hours of the prize draw and have 10 days to claim their prize and to notify us of the name of the person who recommended them.

The person who has recommended the winner will also be entitled to 1 free driving lesson provided they have "liked" the Topclass Driving School, Facebook page. Or followed us on Twitter.

In the event that Topclass Driving School doesn't cover the locality of the winner, They will be offered the free driving lesson with the nearest Topclass Driving School instructor instead.

In the event of non-acceptance of the prize, or if the prize draw winner is discovered to be ineligible, Topclass Driving School reserve the right to reissue the prize to the next winner drawn at random or to withdraw the prize entirely.

Prizes are non transferable from one person to another and cannot be exchanged for any other prize or any cash value.

This prize draw is only open to UK residents.

Topclass Driving School reserves the right to end this promotion at any time.

For your convenience we now accept all major credit / debit cards.